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Staffing division

Contract route C

Service & work contracts

We take on long-term tasks and fixed-term projects on your site — with detailed planning, a cost and performance concept and formal acceptance.

Key facts

Owed
Result
Instruction
at our site
Acceptance
§ 640 BGB
Location
at your site or ours
Pressure gauge and measuring equipment on a plant
What we take on

One work package, one result, one acceptance

Under a work contract we do not owe staff but a result. That changes everything: planning, supervision, liability and invoicing.

Under service or work contracts we take on long-term tasks and fixed-term projects on your site. We are happy to put together detailed planning with cost and performance concepts. Together with our partners we can also handle complex tasks on our own premises.

Whether the question is technical or commercial: with a team of specialists from a range of industries and disciplines you always have the right contact. What matters to us is a clean distinction — a work contract in which your supervisors allocate work to our people is in truth temporary staffing, and it will be assessed as such at the next audit.

Typical work contracts

  • Defined assembly packages in pipework and apparatus construction
  • Maintenance packages with a defined scope
  • Testing and documentation services
  • Engineering and design services

Typical service contracts

  • Ongoing support for a plant or an area
  • Construction and assembly supervision over the project duration
  • Work preparation and maintenance planning
  • Commercial support in projects

From plant area to signed-off work package

  • Define — scope, interfaces and responsibility are settled.
  • Deliver — we carry out the work with our own supervision, you keep the overview.
  • Accept — formal acceptance under § 640 BGB, documented.
Explained

How to recognise a genuine work contract

The distinction is not a formality. It decides social insurance, liability and, in case of doubt, a back payment.

Feature 01

A result, not an activity

What is owed is a result, not working time. That is why there is an acceptance — and only then the final invoice.

Feature 02

Our own instruction

Our supervisor allocates the work. If your supervisors do it, what you really have is temporary staffing.

Feature 03

A clear interface

Defined in space, time and subject: where does your work package end and ours begin? That is settled in writing before the start.

Our rule: If a project cannot be cleanly delimited, we propose Temporary staffing instead — even when a work contract would be more convenient for us. The background is in our guide Temporary staffing, work contract or placement.

How it works

From the specification to the acceptance

  1. 01Specification

    We record the scope and settle interfaces, duties to cooperate and deadlines.

  2. 02Cost and performance concept

    You receive detailed planning with costs and scope — not a lump sum without a basis.

  3. 03Delivery with our own supervision

    We provide the staff, the management and the documentation. You keep control of deadlines and quality.

  4. 04Acceptance

    Formal acceptance with a record. Only then is the work delivered — and the warranty starts.

What it costs

What the contract price depends on

Under a work contract we cost the work package, not the hour.

Important: A solid contract price needs a solid specification. If there is none, we do not cost into the blue — we draw it up with you.

FAQ

Service and work contracts — frequently asked questions

Can you also work on your own premises?

Yes. Together with our partners we can handle complex tasks away from your plant. That makes particular sense for workshop or prefabrication work for which your site has no space.

How is it invoiced?

By agreement, usually with a payment schedule tied to progress and a final invoice after acceptance. Under a service contract, by contrast, we invoice for the time spent, because no result is owed there.

Who is liable for defects?

We are, within the warranty agreed in the contract. That is exactly the difference from temporary staffing, where responsibility for delivery stays with you.

Do you take on the documentation as well?

Yes, it is part of the work. For testing and evidence work — in nuclear engineering or non-destructive testing, for instance — the documentation is often the actual deliverable.

Next step

A work package you would like to hand over?

Send us the specification — or let us draw one up together. After that we can cost it properly.

Send an enquiry 0203 73 99 799-0

Bolts and studs of a flange connection